VANCOUVER (Langley) – June 29, 2018 - Coast Spa Manufacturing (CSMI) announced today it received ISO 9001:2015 Quality Management Systems (QMS) certification through the world leading certification company, SGS Systems.
“Our motivation to obtain this registration was driven to meet customer needs and to increase customer satisfaction, with an emphasis on continuous improvement. As we focus on quality assurance and innovative products, we look forward to bringing our business to new heights.” said Jatinder Sidhu, Chief Operating Officer of Coast Spa Manufacturing Inc.
“We are pleased to certify Coast Spas Manufacturing upon successful completion of the ISO 9001:2015 audit. Achieving this standard demonstrates Coast Spas Manufacturing’s commitment to meeting and exceeding customers’ requirements for quality products,” said Phil Speed, Vice President of Certification and Business Enhancement at SGS Canada.
CSMI is one of only two hot tub manufacturers in the world to earn ISO 9001:2015 certification. The company first achieved ISO 9001 in December of 2000. Coast Spas has invested more than a year preparing for the ISO 9001:2015 QMS registration. This process required pre-audit examinations, complete design documentation, development and manufacturing processes along with support programs, and making sure internal audit processes were predictable and consistent.
Coast Spas manufactures a complete range of hot tubs and swim spas in Langley, BC for distribution to a global network of independent Coast Spas Dealers. With brands that include Wellness Spa® Hot Tubs and Swim Spas, Coast Spas®, Northwind™ Hot Tubs, Tublicious®; Coast Spas has built a reputation for bringing high quality and innovative products to market since 1997 and is considered to be the industry leader in innovation with retail partnerships in 43 countries worldwide.