Frequently Asked Questions

    Coast Freshe Cold Plunge Benefits

  • Coast Spas Cold Plunge Benefits
  • Coast Spas Hot Soak Benefits
  • Coast Freshe Cold Plunge FAQs

  • Designed to be used inside and outside
  • When running the Coast Freshe Cold Plunge is not loud
  • Will I fit the Coast Freshe?
  • Why is it important to able to fully lay down in the Coast Freshe Cold Plunge?
  • How fast does the water cool?
  • How cold does the water get?
  • What is the recommended temperature for a Coast Freshe Cold Plunge?
  • On the Hot & Cold Coast Freshe Hot Soak, how fast does the water heat?
  • What is the maximum temperature of the Coast Freshe Hot Soak?
  • How often should you do cold plunges to reap the benefits?
  • Suggested Coast Freshe Cold Plunge Routine
  • What are some common mistakes to avoid when using the Coast Freshe Cold Plunge?
  • How often do I need to change the water?
  • Proper Maintenance
  • Heater/Chiller unit inside the tub
  • What is the difference between Coast Freshe Cold Plunge and Coast Freshe Hot Soak?
  • How long should I use the Coast Freshe Cold Plunge for?
  • How long or difficult is setup?
  • What are the dimensions of the Coast Freshe Cold Plunge and Coast Freshe Hot Soak?
  • Can I put the Coast Freshe outside?
  • Delivery Details within Canada
  • Delivery Details within United States
  • Coast Freshe Cold Plunge Maintenance

  • Maintaining Water Chemistry
  • Deep Cleaning the Coast Freshe Cold Plunge
  • How to Clean Your Chiller Screens
  • Deep Cleaning the Coast Freshe Hot Soak

    Coast Freshe Cold Plunge How To

  • Setting Your Temperature
  • Do I drain my chiller unit on the Coast Freshe Cold Plunge?
  • Hot/Cold Setup Breakdown
  • Defrosting A Frozen Chiller
  • Air Purging Your Coast Freshe Cold Plunge
  • Coast Freshe Cold Plunge Troubleshooting

  • Water is Not Cooling
  • Coast Freshe Cold Plunge Manuals & Warranties

  • I Want To Add An Extended Protection Plan
  • The Coast Freshe Manuals
  • What is the warranty on Coast Freshe Hot Soak?
  • What is the warranty on Coast Freshe Cold Plunge?
  • What is included in the warranty for Coast Freshe Hot Soak?
  • What is included in the warranty for Coast Freshe Cold Plunge?
  • How can I register my Coast Freshe?
  • Coast Freshe Cold Plunge Order Details

  • Return Policy for your Coast Freshe Cold Plunge or Coast Freshe Hot Soak
  • Setting Up Your Space for your Coast Freshe
  • Delivery Details within Canada
  • Packaged Shipping Dimensions
  • Delivery Details within United States
  • Coast Freshe Cold Plunge Order Accessories

  • Where can I buy accessories for Coast Freshe?


Frequently Asked Questions



Coast Freshe Cold Plunge Benefits

Coast Freshe Cold Plunge Benefits

Elevated Energy, Recovery/Performance, Immune Support, Momentum, Boosted Mood, Pain Relief, Better Sleep, Stress Relief, Skin Health, Weight Management, Hair Health and Mental Clarity. If you have any underlying health conditions, it is important to talk to a doctor before trying the Coast Freshe Cold Plunge and Coast Freshe Hot Soak. It is also important to take precautions when using the Coast Freshe Cold Plunge, such as not staying in the hot and cold water for too long and not jumping into a hot shower immediately after using Coast Freshe Cold Plunge and Coast Freshe Hot Soak.

Coast Spas Hot Soak Benefits

Soothes Sore Muscles, Full Body Therapy, Promotes Relaxation, Stress Relief, Better Sleep, Better Cardiovascular Health and Pain Relief. If you have any underlying health conditions, it is important to talk to a doctor before trying the Coast Freshe Cold Plunge and Coast Freshe Hot Soak. It is also important to take precautions when using the Coast Freshe Cold Plunge, such as not staying in the hot and cold water for too long and not jumping into a hot shower immediately after using Coast Freshe Cold Plunge and Coast Freshe Hot Soak.

Coast Frehe Cold Plunge FAQs

Designed to be used inside and outside

We have designed our Coast Freshe Cold Plunge to be aesthetically pleasing for inside and outside settings. Using state of the art insulation materials our Coast Freshe Cold Plunge can be enjoyed in any environment. You can use in hot or cold climates and even during long periods of freezing for which we recommend our Hot & Cold Coast Freshe Hot Soak unit.

When running, the Coast Freshe Cold Plunge is not loud

The Coast Freshe Cold Plunge is designed not to be too loud when running, the cooling unit is quiet, and barely noticeable when plunging or cleaning the unit. Noise levels can be subjective and may depend on individual preferences. Some people may find the sound of the cooling unit soothing, while others may find it sometimes distracting.

Will I fit the Coast Freshe?

The Coast Freshe Cold Plunge has been designed to accommodate all sizes and body shapes to ensure that you can fully lay down and you don't have to buy different model sizes for different heights.

Why is it important to able to fully lay down in the Coast Freshe Cold Plunge?

"Reasons why it is important to be able to fully lay down in the Coast Freshe Cold Plunge: Increased benefits: The Coast Freshe Coast Plunge can deliver a wide range of benefits, including decreased inflammation, improved mental resilience and discipline, and reduced stress. By fully laying down in the cold water, more of the body is exposed to the cold, which can enhance the benefits of the therapy. Activation of the vagus nerve: Submerging the upper part of the neck in the water can activate the vagus nerve, which can lead to a fuller hormonal response and maximize benefits like anti-inflammatory response and mood boosting. Improved breathing: Breathing intentionally can help the body and mind relax by activating the parasympathetic nervous system. By laying down in the cold water, it is easier to focus on breathing and achieve a more relaxed state. Better cardiovascular health: The constriction and dilation of blood vessels that occurs during cold plunging can be like a workout for the blood vessels, which can help improve cardiovascular health."

How fast does the water cool?

Testing indoors the Coast Freshe Cold Plunge cooled at 10 to 12 C/50 to 54 F degrees per hour,

How cold does the water get?

The Coast Freshe Cold Plunge gets all the way down to 3 C/37 F degrees. No need for bags of ice!

What is the recommended temperature for a Coast Freshe Cold Plunge?

The recommended temperature range for a Coast Freshe Cold Plunge is between 10-15 C/50-60 F. This temperature range is generally considered safe and effective for providing the desired therapeutic effects of cold-water immersion. It is important to consider individual cold tolerance and specific health considerations when selecting the ideal temperature for a cold plunge. Gradually acclimating to colder temperatures over time and being mindful of the body's reactions can help ensure a safe and effective experience. It is also recommended to warm up gradually after a cold plunge to avoid shocking the circulatory system and leading to syncope, which is fainting due to sudden loss of blood pressure.

On the Hot & Cold Coast Freshe Hot Soak, how fast does the water heat?

The water heats from 10 degrees to 12 degrees in around 12 hours at 22 degree ambient temperature.

What is the maximum temperature of the Coast Freshe Hot Soak?

The water heats to 42 C/108 F

How often should you do cold plunges to reap the benefits?

The recommended frequency and duration of cold plunges vary depending on your cold tolerance and physical condition. Here are some recommendations: Mark's Daily Apple recommends aiming for 10 to 15 minutes per week as a baseline. MindBodyGreen suggests that the amount of time a cold plunge should last depends on the individual, but each session should typically be around three to five minutes. Denver Sports Recovery recommends participating in cold plunge therapy two to three times a week. Ritual Nordic Spa suggests a good target time for a cold plunge is three minutes in the water. The Output by Peloton suggests that cold plunges can be done anywhere from one minute up to 10 minutes, depending on how acclimated you are to the cold. It is important to note that the frequency and duration of cold plunges should be adjusted based on an individual's cold tolerance and physical condition. It is also important to listen to the body and not push oneself too far to avoid risks such as hypothermia.

Suggested Coast Freshe Cold Plunge Routine

Here is a suggested cold plunge routine that incorporates tips and recommendations: Start with a 21-day challenge to establish a consistent routine. Choose a time of day that works best for you, such as first thing in the morning or midday. Prepare mentally and physically by taking a cold shower before the cold plunge. Set the temperature of the water to around 10 - 15 C/ 55-60 F degrees if you're new to cold exposure. Take a few long, deep breaths before getting into the tub to calm your mind and set your focus. Submerge your body on a long exhale breath. Stay in the cold water for 2-5 minutes, gradually increasing the time as your body gets used to the cold water. Focus on your breathing, aiming for 5-8 breaths per minute to help your body and mind relax by activating the parasympathetic nervous system (rest and digest). Dunk your head all the way under the water when you first enter the tub to help speed up warming regulation in the body, which makes the cold more bearable, more quickly. Cycle your hands and feet out if needed to help regulate your body temperature. Once your timer goes off, slowly get out of the cold water and pat yourself dry. Consider doing some light movement to warm up like stretches or jumping jacks. Strive for consistency to get optimal results, aiming for 2-3 times a week for 2-5 minutes each session. Remember to consult with your doctor before cold plunging, especially if you have any underlying health conditions. It is also important to take safety precautions when doing cold plunges, such as staying hydrated, having someone with you, and not staying in the cold water for too long. By following this routine and taking safety precautions, you can safely and effectively reap the benefits of cold plunges.

What are some common mistakes to avoid when using the Coast Freshe Cold Plunge?

The Coast Freshe Cold Plunge offers numerous benefits for both physical and mental health, but there are also some common mistakes to avoid when using: Starting too cold: It is important to start with a tolerable temperature and gradually decrease the temperature as the body becomes accustomed to the cold. Going too long: It is recommended to keep the session between three and five minutes for general use. After five minutes, the benefits will become diminished and could even be harmful if you're in too long. Lacking consistency: Results from cold exposure compound with consistency, so it is important to create a Coast Freshe Cold Plunge routine and stick to it. Breathing too fast: Breathing is one of the key elements of cold exposure, and it is important to use sound breathing techniques to get the most out of the Coast Freshe Cold Plunge. Ignoring health issues: The Coast Freshe Cold Plunge is not recommended for everyone, and it is important to talk to a doctor before trying cold plunges, especially if you have any underlying health conditions. Not preparing: It is important to prepare the body and mind before doing a Coast Freshe Cold Plunge, such as staying hydrated. Heating up too soon: It is important to let the body warm up naturally after doing a Coast Freshe Cold Plunge and not jump into a hot shower immediately after the cold plunging. By avoiding these common mistakes, one can safely and effectively reap the benefits of the Coast Freshe Cold Plunge.

How often do I need to change the water?

With the Coast Freshe Cold Plunge filtration system that includes ozone and a 20-micron filter, our maintenance pack, and recommended regular proper maintenance and use of Coast Spas chemicals you can have crystal–clear water for at least 6 months. Reducing water waste and maintenance. 

Proper Maintenance

The Coast Freshe Cold Plunge tub was designed to be self-contained, which means that once you fill it up from a hose, your water can last up to 3 to 6 months without changing it with proper maintenance. Here are some tips for maintaining your Coast Freshe Cold Plunge tub: Use a mild cleaning solution to scrub the interior of the tub regularly to remove any build-up of bacteria and contaminants. Use the supplied filtration supplies to keep the water clean and healthy for use. The Coast Freshe Cold Plunge comes with a 20-micron filter that can remove small and larger particles and debris from water. It is recommended that you change the filter every month depending on frequency of use. You can reorder new filters directly from Coastspas.com. Monitor the chemical levels of the water to ensure that they are within the recommended range. It is strongly recommended that for water maintenance you continue to use the Coast Spas chemicals which are provided in the starter kit and are specially formulated for the Coast Freshe Cold Plunge. You can reorder new chemicals directly from Coastspas.com. Use the Coast Fresh insulated cover to keep debris out of the water, reduce evaporation, and maintain the water temperature. You can reorder a replacement cover from Coastspas.com. Keep the area surrounding your Coast Freshe Cold Plunge swept and free of debris to reduce the amount of dirt and debris that enters the tub. It is important to note that the frequency of changing the water in your Coast Freshe Cold Plunge depends on the level of usage. Generally, if the Coast Freshe Cold Plunge is used daily it is recommended to change the water every week or two. By following these tips, you can keep your Coast Freshe Cold Plunge tub clean and healthy for use. Contact nearest Coast Spas dealer near you if you need further information

Heater/Chiller unit inside the tub

Putting a Heater/Chiller unit inside the Coast Freshe Cold Plunge rather than stand alone outside the tub offers several important benefits including: More efficient cooling: A Heater/Chiller unit inside the Coast Freshe Cold Plunge cools the water more efficiently than a outside standalone unit because it eliminates the need for long hoses or pipes that can cause heat loss. This means that the water can be cooled faster and more effectively, which can enhance the benefits of cold-water therapy. Consistent temperature: A Heater/Chiller unit inside the Coast Freshe Cold Plunge maintains a consistent temperature throughout the water, which is important for achieving the desired therapeutic effects. With a standalone unit outside the tub, the temperature may vary depending on the distance between the unit and the tub, which can affect the effectiveness and safety of the therapy. Space-saving: A Heater/Chiller unit inside the Coast Freshe Cold Plunge can save space and reduce clutter in the room. With a standalone unit outside the tub, you may need to find a separate location to store it, which can be inconvenient. Ease of use: A Heater/Chiller unit inside the Coast Freshe Cold Plunge is easier to use because it eliminates the need for additional equipment or setup. With a standalone unit outside the tub, you need to connect hoses or pipes, which can be time-consuming and complicated. More cost-effective: A chiller unit inside the Coast Freshe Cold Plunge is more cost-effective in the long run because it can reduce water consumption and energy costs. With a standalone unit outside the, you may need to use more water and energy to achieve the desired temperature, which can increase your utility bills.

What is the difference between Coast Freshe Cold Plunge and Coast Freshe Hot Soak?

Coast Freshe Cold Plunge The Coast Freshe Cold Plunge comes with a cold-only chiller unit that can reach a maximum cooling of 3° Celsius with the chiller unit inside the Coast Freshe Cold Plunge model. This model is aesthetically designed indoors and outdoors and is perfect for any environment. The standard chiller will not have trouble keeping the Coast Freshe Cold Plunge below 50 degrees in hotter climates. Coast Freshe Hot Soak The Coast Freshe Hot Soak comes with a hot and cold chiller unit that can reach a maximum heat of 108° Fahrenheit with the chiller unit inside and self-contained in the Coast Freshe Hot Soak model. This model is aesthetically designed indoors and outdoors and is perfect for any environment. The standard chiller will keep your Coast Freshe Hot Soak at the hottest temperatures even in the coldest part of summer.

How long should I use the Coast Freshe Cold Plunge for?

This can vary on how experienced you are in cold plunging. When you first begin we recommend to try and make it between 90 seconds and 3 minutes. Within that time frame focus on getting to a calm state of mind before getting out of the water to reap the mental health benefits.

How long or difficult is setup?

Setup should only take you 5-10 minutes. All you will need is a sturdy surface to place the Coast Freshe Cold Plunge on and plug into a standard 110V outlet nearby. Most of the setup time is waiting for it to fill with water. CLICK HERE to check out our set up instructions.

What are the dimensions of the Coast Freshe Cold Plunge and Coast Freshe Hot Soak?

The Coast Freshe Cold Plunge has the following dimensions:
Length: 84 inches or 213 cm Width: 33 inches or 84 cm Height: 30 inches or 76 m
The Coast Freshe Hot Soak has the following dimensions: Length: 84 inches or 213 cm Width: 33 inches or 84 cm Height: 30 inches or 76 m

Can I put the Coast Freshe outside?

Yes! The Coast Freshe Cold Plunge and the Coast Freshe Hot Soak are designed to run in any environment.

Coast Freshe Cold Plunge Maintenance

Maintaining Water Chemistry

Initial set-up

Fill up the Coast Freshe cold plunge with distilled or tap water. If the water contains mineral levels such that calcium deposits (scale) frequently build up on and around your faucets, it is recommended to use a prefilter.

On initial fill up, no chemicals are required since the water is fresh out of the tap. Chemical treatment of the water will begin after the first use or after two days (whichever comes first).

Note: Before using the Coast Freshe Cold Plunge, it is highly recommended to shower with hot water without the use of any soaps and rinse bathing suits with hot water as well. This is to ensure the removal of any creams, lotions, soaps, oils, make-up, detergents, deodorant, etc. so that these residues do not leach into the Cold Plunge water. Following this step before using your Cold Plunge will ensure a more enjoyable experience, it will increase your ease of water maintenance significantly, and keep your water fresher for longer.

Steps for adding balancing chemicals:
To test the water, quickly dip a test strip into the water and pull it out to observe the colour change on the strip, the colour change takes 5-10 seconds with cold water.
Start by assuring the alkalinity is approximately 100-120 ppm. To increase the alkalinity, add Alkalinity Booster in ½ cap increments and stir the water to make sure it dissolves.
Once the water alkalinity is around 100-120 ppm, check the pH and make sure it’s somewhere in the range of 7.4 – 7.8. To increase the pH, add pH UP in ¼ cap increments and to decrease the pH, add pH DOWN in ¼ cap increments. It’s important to add pH chemicals in small increments to assure you achieve the 7.4 - 7.8 range.

Steps for sanitizing the water:
Once the water is balanced (alkalinity 100 – 120 ppm, pH 7.4 – 7.8), then it’s ready for sanitizing. Add ¼ cap (approximately 1 tbsp) of Harmonize after using the Cold Plunge, stir the water to assure the sanitizer dissolves and leave the cover open for 15 minutes to allow the chlorine to off-gas.
Maintain the Coast Freshe Cold Plunge sanitizer (chlorine) level around 0.5 – 1 ppm when using. This will minimize skin irritation and allow for a better experience.

Deep Cleaning the Coast Freshe Cold Plunge

It is recommended to deep clean your Coast Freshe Cold Plunge every third fill-up to remove any scaling or deposits sticking in the Coast Freshe Cold Plunge plumbing. Follow the steps below to deep clean your Coast Freshe Cold Plunge.

  1. Turn off the Coast Freshe Cold Plunge and disconnect the power.
  2. Remove the filter from the filter canister.
  3. Mix Whirlpool tub rinse into the Coast Freshe Cold Plunge (1/4 bottle).
  4. Leave the Coast Freshe Cold Plunge running for at least 2 hours.
  5. Drain the Coast Freshe Cold Plunge. Watch How To Drain video here
  6. Refill the Coast Freshe Cold Plunge with fresh water and rinse it to ensure all residuals are removed from the unit. (DO NOT mix Whirlpool tub rinse in this step).
  7. Refill the Coast Freshe Cold Plunge.
Watch a video: Coast Freshe maintenance.

How to Clean Your Chiller Screens

"Cleaning your chiller ventilation screens
1. Slide out the three magnetized screens and lay them out on the ground. 2. Using a damp cloth wipe both the outside and the inside of the chiller ventilation screens 3. Once all the dirt, grime and dust have been removed you can now then slide them back We recommend doing this every other month. If you have your Coast Freshe Cold Plunge outdoors, this may need to be done once a month or more frequently depending on the dirt build up."

Deep Cleaning the Coast Freshe Hot Soak

It is recommended to deep clean your Coast Freshe Hot Soak every third fill-up to remove any scaling or deposits sticking in the Coast Freshe Hot Soak plumbing. Follow the steps below to deep clean your Coast Freshe Hot Soak:

  1. Turn off the Coast Freshe Hot Soak and disconnect the power.
  2. Remove the filter from the filter canister.
  3. Mix Whirlpool tub rinse into the Coast Freshe Hot Soak (1/4 bottle).
  4. Leave the Coast Freshe Hot Soak running for at least 2 hours.
  5. Drain the Coast Freshe Hot Soak. Watch How To Drain video here
  6. Refill the Coast Fresh Hot Soak with fresh water and rinse it to ensure all residuals are removed from the unit. (DO NOT mix Whirlpool tub rinse in this step).
  7. Refill the Coast Freshe Hot Soak.
Watch a video: Coast Freshe maintenance.

Coast Freshe Cold Plunge How To

Setting Your Temperature

Cold-only models To control the temperature of standard cold plunge models, hold down the set button on the chiller until it beeps, lower it to the temperature you desire, and then hit the set button again to take us back to the current temperature of the water. Make sure the green switch is on, on the side of the chiller. Hot/Cold models To control the temperature of your Coast Freshe Hot Soak you will use the chiller unit's thermostat on the back of the Plunge, while leaving your chiller temperature at 108 degrees Fahrenheit. Your Coast Freshe Cold Plunge or Coast Freshe Hot Soak can be controlled manually or remotely through TUYA app. Control your chiller unit inside using WiFi. Any smartphone can be connected and is accessible by the TUYA app. Click here to see a video on How To connect to your chiller unit inside using TUYA app.

Do I drain my chiller unit on the Coast Freshe Cold Plunge?

We'll walk you through the process step by step, ensuring you can drain your chiller like a seasoned pro. But before we dive in, remember to power down your entire Coast Freshe Cold Plunge system for safety. Now, let's get started! Power Down Your Entire Coast Freshe System: Ensure your entire plunge system, including the chiller, is safely powered down and disconnected from any power source. Safety first! Disconnect the ""In"" and ""Out"" Chiller Connections: Locate the ""In"" and ""Out"" connections on your chiller. Carefully disconnect these connections from the chiller. This will ensure water doesn't spray everywhere during the drainage process. Caution: Don't Rest the Ports on the Ground: Here's the crucial part: Be extra cautious not to rest the ""In"" and ""Out"" ports directly on the ground. The ports are delicate and could break if they're subjected to too much pressure. Let the Water Drain: As your chiller is upside down, let gravity do its work. The water will naturally flow out from the ""In"" and ""Out"" ports. Wait Until Fully Drained: Be patient. Ensure that all the water has fully drained from the chiller before moving on. Allow the Chiller to Rest Before Turning it Back On: Before you excitedly reconnect your chiller to the plunge system and power it back on, exercise a little patience. It's essential to let the chiller rest for a minimum of 4 hours. This allows the coolant to settle and ensures optimal performance. Rushing this step can lead to a chiller that fails to cool efficiently. With these steps, you can confidently drain your chiller without any worries. Remember to handle those ""In"" and ""Out"" connections and ports with care, and enjoy the safe and hassle-free process. Now, you're ready to chill out or perform maintenance without a hitch.

Hot/Cold Setup Breakdown

"Standard models only -> Check green power switch on the right side of chiller Make sure that the chiller is plugged into the ""cooling"" outlet inside the electrical box. If the chiller is plugged into the power strip and not ""cooling"" the heater and chiller will fight each other and the water will not cool, or heat, the way it is intended. Your chiller will not power on until you adjust the temperature on your Inkbird. Your ""SV"" (bottom number) must be at least 4 degrees lower than your ""PV"" (top number) for the chiller to power on. When your chiller reaches the desired temperature your chiller will be ""powered down."" This is the normal function of the Inkbird, so that your chiller does not run 24/7 and waste energy. It will not power the chiller back on until the ""PV"" reached 4 degrees higher than your ""SV."""

Defrosting A Frozen Chiller

"If you are experiencing decreased, or no flow, this could be caused by water in the chiller freezing. If the chiller is still running, or it is below freezing outside while there is poor/no flow, the water in the reservoir can freeze. If you believe you have a frozen chiller please do the following... Completely drain your Coast Freshe Cold Plunge. CLICK HERE for directions. Bring your water filter canister and chiller inside. After 4 hours check to see if your chiller has defrosted. Turn the chiller upside down to empty the water that is in there. Pour water into the ""In"" hole. Cover the ""in"" hole with your hand and turn the chiller upside down. If water comes out of the ""out"" hole your the chiller has defrosted. OR you can have a little fun by pouring water into the ""in"" hole and blowing into the ""in"" connection. If water comes shooting out of the ""out"" hole, then your chiller has defrosted. BEWARE - water can come out like a like a geyser using this method. It can sometimes take 24-48 hours to fully defrost a chiller. Fill up your Coast Freshe Cold Plunge to see if this solved your flow issue. If this did not solve your issue, please CLICK HERE to get in touch with one of our Coast Freshe Cold Plunge Specialists."

Air Purging Your Coast Freshe Cold Plunge

Air can sometimes get trapped in your Coast Freshe Cold Plunge and can lead to low flow, no flow, or excessive bubbling. The following explains how to flush the air out of the system.

Coast Freshe Cold Plunge Troubleshooting

Water is Not Cooling

The cooling unit can't be switched on.

Check the condition of AC outlet.
Reset the RCD plug (To be on safe side, don't use it anymore if the RCD plug damaged or always off and ask for help from professional)
If the air switch in the electricity box always trips, replace a big AMP of air switch, or move the cooling unit to other AC stock because the loading capacity of electricity power is not enough.
1. The fan can't start to work, and error code FL/FU/ Version number shows up on display for over 5 mins, especially at first use. (Normally, check A-1, B-3, B-4, B-5, B-6)
1.1 Check the vacuum pump is working or no by hearing the intermittent sound? If no, maybe the vacuum pump broken, please contact the selling dealer.
1.2 If the air bubble from the outlet of hose in the water can't stop for several mins, it has a problem with air leakage in somewhere cause by pool installation, refer to the following solutions:
A. Loosen the connection of inlet of cooling unit, then block the inlet of cooling unit, if the air bubble from the outlet of hose or inlet of tub/poor can't be stopped:
i. Double check the surface of UV glass and O-ring and tighten the metal cap enough.
ii. Double check there is a gasket inside the drain cap, or no? and it was tightened enough.
B. Loosen the connection of inlet of cooling unit, then block the inlet of cooling unit, if the air bubble from the outlet of hose or inlet of tub/pool can be stopped:
i. Check there is an O-ring around the water inlet, or no? and it is damaged, or no?
ii. Check the strainer cap is damaged, or no?
iii. Check if using the right gasket and good connection of inlet hose, or no?
iv. If it has an external cartridge filter, check all gaskets and connections of inlet and outlet, and check the O-ring inside the top cover and the O-ring around the open edge of cartridge, then tighten the cartridge enough.
v. Check all gaskets and connections of outlet of tub or pool.
vi. Maybe the gasket damaged or deformed cause by tightening them too much.
vii. Check the inlet hose have a problem with air leakage, or no? or exchange the hose to double check it.
viii. Maybe the non-return valve got stuck, loosen the outlet connection of cooling unit, and then use a small stick to pick the center point inside the inlet and install the connection again.
2.1 Double check there is a gasket inside the drain cap or no and tighten it enough.
2.2 Double check the filter element inside the strainer was tightened enough, or no?
2.3 If no air bubble from the outlet of hose in the water, please clean the water strainer and/or external cartridge filter after using for long time.
3. Water flow not enough or FUE1 shows up on the display.
i. Check the water pump is working or no by hearing the voice? If no, maybe the water pump broken, contact your selling dealer.
ii. Clean the water strainer or/and the external cartridge filter.
iii. It has a problem with a little bit air leakage, please refer to point 2 to solve it.
4. Low cooling efficiency
i. Ambient temp is too high, open the door and window and air the room.
ii. Ensure that the cover is installed properly.
iii. Keep enough space in front of the fan, don't let the hot air go back to the air inlet of cooling unit.
iv. Don't let the hot air from the fan blow towards to the tub or pool.
v. Too much water, use anther cooling unit with higher cooling capacity.
5. Low heating efficiency
i. Ambient temp is too low, move your ice bath system indoor.
ii. Ensure that the cover is installed properly.
iii. Keep enough space in front of the fan, don't let the cold air go back to the air inlet of the cooling unit.
iv. Don't let the cold air from the fan blow towards the tub or pool.
v. Too much water, please use another cooling unit with higher heating capacity.
vi. If the condenser frost is too long and the defrost time is too short, please adjust the defrost time by APP or C4.
6. Display or button function got stuck or messy.
i. Press and hold the DOWN button for 5 seconds to reset the cooling unit.
ii. Switch off the cooling unit for 3 mins, then switch it on.
7. Flicking ""Filter'' showed up on display it.
i. turn off the machine for 3 mins and restart.
ii. If the water flow is normal or clean the filter or water loop if the water flow is unnormal.
8. Temp cannot get 3 degrees Celsius or cooling effect is too low.
i. Ambient temp around the chiller is too high, please air the room.
ii. The hot air for the fan gets back to the chiller, please keep the space in front of the fan is enough, 80 cm at least.
iii. The air inlet was blocked, don't cover any air inlet and keep the space in front of the air inlet is enough, 30 cm at least.

Coast Freshe Cold Plunge Accessories

Where can I buy accessories for Coast Freshe?

You can purchase Coast Freshe Cold Plunge accessories through an authorized dealer or directly from here.

Coast Freshe Cold Plunge Manuals & Warranties

I Want To Add An Extended Protection Plan

Contact the nearest Coast Spas dealer near you for an extended protection plan.

What is the warranty on Coast Freshe Hot Soak?

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the warranty and return policy of our products. They will provide you with comprehensive details about the coverage for the Coast Freshe Hot Soak and Cold Plunge, including what is included in the warranty for each product. Your satisfaction is paramount to us, and our authorized dealers are equipped to assist you with any questions or concerns you may have regarding your purchase.

What is the warranty on Coast Freshe Cold Plunge?

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the warranty and return policy of our products. They will provide you with comprehensive details about the coverage for the Coast Freshe Hot Soak and Cold Plunge, including what is included in the warranty for each product. Your satisfaction is paramount to us, and our authorized dealers are equipped to assist you with any questions or concerns you may have regarding your purchase.

What is included in the warranty for Coast Freshe Hot Soak?

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the warranty and return policy of our products. They will provide you with comprehensive details about the coverage for the Coast Freshe Hot Soak and Cold Plunge, including what is included in the warranty for each product. Your satisfaction is paramount to us, and our authorized dealers are equipped to assist you with any questions or concerns you may have regarding your purchase.

What is included in the warranty for Coast Freshe Cold Plunge?

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the warranty and return policy of our products. They will provide you with comprehensive details about the coverage for the Coast Freshe Hot Soak and Cold Plunge, including what is included in the warranty for each product. Your satisfaction is paramount to us, and our authorized dealers are equipped to assist you with any questions or concerns you may have regarding your purchase.

How can I register my Coast Freshe?

Follow the link here and click on warranty registration to register the spa. You are not required to login.

Coast Freshe Cold Plunge Order Details

Return Policy for your Coast Freshe Cold Plunge or Coast Freshe Hot Soak

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the warranty and return policy of our products. They will provide you with comprehensive details about the coverage for the Coast Freshe Hot Soak and Cold Plunge, including what is included in the warranty for each product. Your satisfaction is paramount to us, and our authorized dealers are equipped to assist you with any questions or concerns you may have regarding your purchase.

Setting Up Your Space for your Coast Freshe

You just ordered your Coast Freshe Cold Plunge! Now it's time to make sure your space is set up and ready to go. Click to view our Photo & Video Library here to help you unbox and set up your Coast Freshe in 5 minutes

Delivery Details within Canada

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the delivery costs to your area.

Packaged Shipping Dimensions

Shipping Dimensions:

  • Coast Freshe/Coast Soak: 214 x 89 x 112 cm (84 x 35 x 44 inches), with a dry weight of 202 kg or 446 lbs
  • Coast Freshe/Coast Soak: 214 x 89 x 112 cm (84 x 35 x 44 inches), with a dry weight of 202 kg or 446 lbs

Delivery Details within United States

Please kindly contact the nearest Coast Spas dealer for detailed information regarding the delivery costs to your area.