Frequently Asked Questions

    Coast Spas Hot Tubs Benefits

  • What are the health benefits of using a Coast Spas Hot Tub?
  • How does hydrotherapy in Coast Spas Hot Tubs benefit users?
  • Can using a Coast Spas Hot Tub help with stress relief?
  • Are there benefits to using Coast Spas Hot Tubs for people with arthritis or joint pain?
  • How does soaking in a Coast Spas Hot Tub contribute to better sleep?
  • Are there cardiovascular benefits to using Coast Spas Hot Tubs?
  • Can Coast Spas Hot Tubs help with muscle recovery after exercise?
  • How does the energy-efficient design of Coast Spas Hot Tubs benefit users?
  • Can using Coast Spas Hot Tubs improve overall well-being?
  • Are there social and lifestyle benefits to owning a Coast Spas Hot Tub?
  • DuoScape Hot Tubs Benefits

  • What makes DuoScape suitable for urban spaces?
  • Are DuoScape Hot Tubs energy efficient?
  • Why is DuoScape better than your average 2 seater hot tub?
  • Is there comfortable and ergonomic seating available for DuoScape?
  • What are the Health & Wellness Benefits for DuoScape Hot Tubs?
  • Can you use the DuoScape all year-round?
  • Is the DuoScape heavy and hard to transport?
  • Are the DuoScape Hot Tubs all tailored for Urban Living?
  • Does the DuoScape Patio & DuoScape Classic comply with Strata and Condo Regulations Compliance?
  • Are the DuoScape Hot Tubs aesthetically pleasing?
  • Coast Spas Hot Tubs FAQs

  • What are the Shipping Costs for Coast Spas Hot Tubs?
  • How do I ship my Coast Spas Hot Tub?
  • What type of delivery does Coast Spas Hot Tubs have?
  • What is the delivery cost for Coast Spas Hot Tub?
  • How does my Coast Spas Hot Tub get delivered?
  • What is included in my hot tub warranty?
  • How do I register my Coast Spas Hot Tub?
  • How fast can I receive my Coast Spas Hot Tub?
  • What is the factory price of my Coast Spas Hot Tubs?
  • What is the price of the Coast Spas Hot Tubs?
  • How can I buy a Coast Spas Hot Tubs?
  • What is the return policy of my Coast Spas Hot Tubs?
  • Where can I buy a hot tub?
  • DuoScape Hot Tubs FAQs

  • What is the Coast Spas DuoScape Collection?
  • How many people can the DuoScape models accommodate?
  • What are the jet counts for each model in the DuoScape Series?
  • Can the DuoScape Series hot tubs be installed in condo balconies?
  • Can DuoScape hot tubs fit through standard doors and elevators?
  • What is the impact on home value when installing a DuoScape Series hot tub?
  • How does the DuoScape Series compare to other brands in terms of cost and value?
  • Can the DuoScape Series be operated via smartphone or remote control?
  • How heavy are the DuoScape Hot Tubs weigh?
  • What are City and Strata's restrictions on Hot Tubs?
  • How does the DuoScape Series contribute to improved circulation?
  • What special features are included in the DuoScape Opulence model?
  • How long does it take to install a DuoScape Series hot tub?
  • Coast Spas Hot Tubs Maintenance

  • How often should I change the water in my hot tub?
  • What chemicals do I need to use to keep the water clean and balanced?
  • How often should I test the water in my hot tub?
  • How often should I clean the hot tub filters, and how do I do it?
  • What is the best way to clean the hot tub shell and cover?
  • How do I prevent and remove scaling and staining in my hot tub?
  • What is the best way to winterize my hot tub if I won't be using it for a while?
  • What should I do if there is a problem with my hot tub, such as a leak or malfunctioning jets?
  • How often should I replace the cover on my Coast Spas Hot Tub?
  • Is there a specific replacement schedule for Coast Spas Hot Tub filters?
  • Can I clean the hot tub filter while the hot tub is in use?
  • What is the recommended cleaning method for Coast Spas Hot Tub filters?
  • Coast Spas Hot Tubs How To

  • How do I start and shut down my Coast Spas Hot Tub?
  • What is the recommended water temperature for my Coast Spas Hot Tub?
  • How often should I clean the filters in my Coast Spas Hot Tub?
  • Can I use household cleaning products to clean my Coast Spas Hot Tub?
  • What is the ideal water chemistry for my Coast Spas Hot Tub, and how do I maintain it?
  • Can I use regular tap water in my Coast Spas Hot Tub?
  • How often should I change the water in my Coast Spas Hot Tub?
  • Can I install my Coast Spas Hot Tub indoors, and what considerations should I keep in mind?
  • How do I troubleshoot common issues with my Coast Spas Hot Tub?
  • Are there specific safety guidelines for using my Coast Spas Hot Tub?
  • How do I winterize my hot tub?
  • Coast Spas Hot Tubs Troubleshooting

  • What does code 40 mean? Its showing on the control panel display.
  • Why wont the spa heat pass 99F?
  • Can I turn the reminders off on my spa?
  • Topside is not responding when I press buttons, can you help me?
  • Half of the jets are not working, what can I do?
  • My spa will not turn on, what should I do?
  • How can I troubleshoot ControlMySpa connectivity issues?
  • What are the recommended distances for electrical appliances from the spa?
  • How can I prevent getting an electrical shock from my spa?
  • How do I troubleshoot a hot tub that won't heat?

    Coast Spas Hot Tubs Manuals & Warranties

  • What is the length of the hot tub warranty?
  • What parts and components are covered by the hot tub warranty?
  • What is the process for making a warranty claim, and who do I contact?
  • What is the customer service process during the warranty period?
  • What type of maintenance or usage is required to keep the hot tub warranty valid?
  • What is the coverage for damage caused by improper installation or maintenance?
  • What's my hot tub warranty?
  • Coast Spas Hot Tubs Specifications

  • What hot tub models does Coast Spas offer, and how do they differ in terms of specifications?
  • What are the dimensions of Coast Spas Hot Tubs?
  • How many seats do Coast Spas Hot Tubs typically have, and can I customize the seating configuration?
  • What materials are used in the construction of Coast Spas Hot Tubs?
  • What is the water capacity of Coast Spas Hot Tubs?
  • How many jets do Coast Spas Hot Tubs have, and how are they strategically placed for hydrotherapy?
  • What type of filtration system is used in Coast Spas Hot Tubs, and how often should filters be cleaned or replaced?
  • Are Coast Spas Hot Tubs energy-efficient, and what features contribute to energy savings?
  • Can I control the temperature and other settings of my Coast Spas Hot Tub digitally?
  • Are Coast Spas Hot Tubs equipped with LED lighting, and can I customize the lighting options?
  • What type of insulation is used in Coast Spas Hot Tubs, and how does it contribute to energy efficiency?
  • Do Coast Spas Hot Tubs come with water features, and how are they integrated into the design?
  • What is the electrical requirement for operating Coast Spas Hot Tubs, and do they require a dedicated electrical circuit?
  • Can I choose the color of the shell and cabinet for my Coast Spas Hot Tub?
  • What type of covers are available for Coast Spas Hot Tubs, and how are they designed for durability and insulation?
  • How is the water care system in Coast Spas Hot Tubs designed, and what products are recommended for maintenance?
  • What is the warranty coverage for Coast Spas Hot Tubs, and how does it vary among different components?
  • Are Coast Spas Hot Tubs equipped with audio systems, and how can I customize the audio features?
  • Can I install my Coast Spas Hot Tub indoors, and are there any specific requirements for indoor installation?
  • Choosing a Coast Spas Hot Tub

  • What size of Hot Tub do I need?
  • How many people do I want my hot tub to accommodate?
  • What type of seating do I want in my hot tub?
  • What is the ideal location for my hot tub?
  • How energy-efficient is the hot tub?
  • What type of features do I want in my hot tub, such as jets, lights, or a sound system?
  • What is the maintenance required for my hot tub, and what are the associated costs?
  • What is the cost of the hot tub, including installation and ongoing costs such as electricity and chemicals?
  • Coast Spas Hot Tub Accessories

  • What type of cover lifter should I get for my hot tub, and how do I install it?
  • What type of steps should I get for my hot tub, and are they easy to install?
  • Can I add a sound system to my hot tub, and what are the options?
  • What type of hot tub aromatherapy scents are available, and how are they used?
  • What type of hot tub maintenance accessories are available, such as filter cleaners and chemical dispensers?
  • Coast Spas Pre-Installation Process

  • What is the ideal location for my hot tub?
  • What are the requirements for the foundation or base for my hot tub?
  • How much space do I need for the hot tub and any necessary equipment, such as a cover lifter or steps?
  • What is the ideal electrical supply for my hot tub, and do I need to hire an electrician?
  • What is the ideal plumbing setup for my hot tub, and do I need to hire a plumber?
  • What is the weight of the hot tub when filled with water, and will my deck or patio support it?
  • How much clearance do I need around the hot tub for maintenance and servicing?
  • What type of cover should I get for my hot tub, and how do I install it?
  • What type of cover lifter should I get for my hot tub, and how do I install it?
  • What type of steps should I get for my hot tub, and are they easy to install?
  • Can I add a sound system to my hot tub, and what are the options?
  • What type of hot tub aromatherapy scents are available, and how are they used?
  • What type of hot tub maintenance accessories are available, such as filter cleaners and chemical dispensers?


Frequently Asked Questions



Coast Spas Hot Tubs Benefits

What are the health benefits of using a Coast Spas Hot Tub?

Regular use of Coast Spas Hot Tubs can promote relaxation, stress relief, improved sleep, and relief from muscle tension and joint pain.

How does hydrotherapy in Coast Spas Hot Tubs benefit users?

Hydrotherapy in Coast Spas Hot Tubs involves the soothing effect of warm water and targeted jet massages, providing therapeutic benefits such as increased blood circulation and muscle relaxation.

Can using a Coast Spas Hot Tub help with stress relief?

Yes, the warm water and massage features in Coast Spas Hot Tubs can help reduce stress levels by promoting relaxation and easing tension in both the body and mind.

Are there benefits to using Coast Spas Hot Tubs for people with arthritis or joint pain?

Coast Spas Hot Tubs offer hydrotherapy benefits that can help alleviate arthritis symptoms and joint pain by providing buoyancy, reducing pressure on joints, and promoting flexibility.

How does soaking in a Coast Spas Hot Tub contribute to better sleep?

The relaxation induced by warm water and hydrotherapy can help users unwind, leading to improved sleep quality and a more restful night's sleep.

Are there cardiovascular benefits to using Coast Spas Hot Tubs?

Regular use of hot tubs may contribute to improved cardiovascular health by promoting blood circulation, reducing blood pressure, and enhancing overall cardiovascular function.

Can Coast Spas Hot Tubs help with muscle recovery after exercise?

Yes, the combination of warm water and targeted jet massages in Coast Spas Hot Tubs can aid in muscle recovery, reducing soreness and promoting faster healing after physical activity.

How does the energy-efficient design of Coast Spas Hot Tubs benefit users?

Coast Spas Hot Tubs are designed for energy efficiency, helping users save on operating costs while enjoying the therapeutic benefits of hot tub use.

Can using Coast Spas Hot Tubs improve overall well-being?

Yes, the combination of physical and mental relaxation, improved sleep, and stress reduction in Coast Spas Hot Tubs contributes to enhanced overall well-being.

Are there social and lifestyle benefits to owning a Coast Spas Hot Tub?

Coast Spas Hot Tubs provide a social and recreational space, fostering quality time with friends and family. The hot tub experience can enhance lifestyle and leisure activities.

Are there social and lifestyle benefits to owning a Coast Spas Hot Tub?

Coast Spas Hot Tubs provide a social and recreational space, fostering quality time with friends and family. The hot tub experience can enhance lifestyle and leisure activities.

DuoScape Hot Tubs Benefits

What makes DuoScape suitable for urban spaces?

With dimensions that allow them to fit through standard doors and condo lifts, DuoScape hot tubs are ideal for urban environments like condos, patios, townhouses, and more. Their compact size is engineered to comply with Strata and Condo regulations, facilitating placement on balconies without concerns.

Are DuoScape hot tubs energy efficient?

The DuoScape Hot Tubs are built with energy-efficient manufacturing processes and materials, aiming to reduce energy consumption and minimize the carbon footprint, making them an eco-friendly option.

Why is DuoScape better than your average 2 seater hot tub?

DuoScape hot tubs stand out from the average 2 seater hot tubs for several key reasons, primarily due to their design, innovation, and tailored benefits for urban living.

Is there comfortable and ergonomic seating available for DuoScape?

Each DuoScape hot tub is meticulously designed for two, ensuring occupants can relax in complete comfort without encroaching on each other's space. This thoughtful design maximizes the enjoyment and usability of limited space, making it perfect for urban environments.

What are the Health & Wellness Benefits for DuoScape Hot Tubs?

Hydrotherapy provided by DuoScape hot tubs can improve circulation, skin health, and immune systems while promoting weight loss, flexibility, and better sleep. They offer a therapeutic experience that can soothe sore muscles, ease tension, and support muscle recovery.

Can you use the DuoScape all year-round?

Equipped with energy-efficient heater technology and multi-level seating, DuoScape hot tubs ensure comfort in any season, providing a warm retreat in winter and a cool escape in summer.

Is the DuoScape heavy and hard to transport?

"Cash and Carry" Convenience: DuoScape hot tubs are designed for easy transport and installation, with models that require minimal site preparation and offer plug-and-play simplicity, making them a hassle-free choice.

Are the DuoScape Hot Tubs all tailored for Urban Living?

Understanding the challenges of urban living, such as limited space and specific installation requirements, both DuoScape Patio and DuoScape Classic Hot Tubs are crafted to fit seamlessly on condo balconies, in townhouses, and in similar urban settings without the usual logistical headaches.

Does the DuoScape Patio & DuoScape Classic comply with Strata and Condo Regulations Compliance?

Their engineered dimensions and weight make them ideal for placements where other hot tubs might not comply with local building codes and regulations.

Are the DuoScape Hot Tubs aesthetically pleasing?

With sleek Vlux corners and a variety of acrylic and cabinet color selections, DuoScape Hot Tubs offer a modern, premium look at every price point, enhancing the aesthetic of any space.

Coast Spas Hot Tubs FAQs

What are the Shipping Costs for Coast Spas Hot Tubs?

To calculate the Shipping Cost for the purchase of your Coast Spas Hot Tubs, kindly locate and contact the nearest authorized dealer: Coast Spas Authorized Dealer Locator

How do I ship my Coast Spas Hot Tub?

For a detailed instruction and guide on shipping, kindly locate and contact the nearest authorized dealer: Coast Spas Authorized Dealer Locator

What type of delivery does Coast Spas Hot Tubs have?

There are several delivery methods you can choose from depending on your budget. kindly locate and contact the nearest authorized dealer for more delivery information: Coast Spas Authorized Dealer Locator

What is the delivery cost for Coast Spas Hot Tub?

Delivery costs can vary depending on the size of the hot tub and delivery location. You can locate and contact the nearest authorized dealer here for more information Coast Spas Authorized Dealer Locator

How does my Coast Spas Hot Tub get delivered?

White-glove service, curbside delivery or via helicopter are just a few ways on how your hot tub can be delivered. For details on Delivery Information you can contact and locate the nearest dealer here Coast Spas Authorized Dealer Locator

What is included in my hot tub warranty?

You can access the warranty card complete with the information on what's included in your warranty here

How do I register my Coast Spas Hot Tub?

You can register your Coast Spas Hot Tubs here

How fast can I receive my Coast Spas Hot Tub?

After your purchase of the Coast Spas Hot Tubs you should get an estimated lead time from the Sales Specialist.

What is the factory price of my Coast Spas Hot Tubs?

If you are looking for a factory price of Coast Spas Hot Tubs , you can search here

What is the price of the Coast Spas Hot Tubs?

Interested in some of the models? You can search and browse the models here complete with prices: here

How can I buy a Coast Spas Hot Tubs?

You can locate the nearest authorized dealer Coast Spas Authorized Dealer Locator or purchase online here

What is the return policy of my Coast Spas Hot Tubs?

For a detailed list on the return policy please refer to your User Manual which you can find here: User Manual

Where can I buy a hot tub?

Interested in some of the models? You can search and browse the models here complete with prices: here

DuoScape Hot Tubs FAQs

What is the Coast Spas DuoScape Collection?

The Coast Spas DuoScape Collection features hot tubs specifically designed for two-person usage. These models are tailored for urban living and fit seamlessly into compact spaces like condos and townhouses, providing a luxurious and intimate spa experience. View Product Here

How many people can the DuoScape models accommodate?

All models in the DuoScape series are designed to comfortably accommodate two people.

What are the jet counts for each model in the DuoScape Series?

DuoScape Patio has 12 jets, DuoScape Classic has 18 jets and the DuoScape Opulence has 32 jets.

Can the DuoScape Hot Tubs be installed in condo balconies?

Yes, the DuoScape Hot Tubs are specifically engineered to be lightweight and compact, making them suitable for installation on condo balconies, adhering to typical Strata and condo regulations.

Can DuoScape Hot Tubs fit through standard doors and elevators?

Yes, the DuoScape Hot Tubs are designed with dimensions and weights that allow them to fit through standard doors and elevators, facilitating easy transport and installation.

What is the impact on home value when installing a DuoScape Series hot tub?

Installing a DuoScape Series hot tub can increase home value by enhancing the appeal and luxury of the living space. Hot tubs are often seen as a desirable amenity that can attract buyers looking for added comfort and wellness features.

How does the DuoScape Hot Tubs compare to other brands in terms of cost and value?

DuoScape Hot Tubs areranging from affordable entry-level options with the DuoScape Patio to high-end options with the DuoScape Opulence, all maintaining Coast Spas' commitment to quality and innovation. This range allows it to compete effectively with other brands by offering options suitable for various budgets without compromising on style or features.

Can the DuoScape Series be operated via smartphone or remote control?

The DuoScape Patio and DuoScape Classic are both equipped with Digital Control Panel as for the DuoScape Opulence is equipped with smartphone connectivity.

How heavy are the DuoScape Hot Tubs weigh?p>

The dry weight of the DuoScape Patio and the DuoScape Classic falls under 220 kgs or 500 lbs while the DuoScape Opulence is under 900kgs or 2000lbs.

What are City and Strata's restrictions on Hot Tubs?

The weight restrictions must be 398 lbs. dry and 1815 lbs. wet

How does the DuoScape Series contribute to improved circulation?

What special features are included in the DuoScape Opulence model?

How long does it take to install a DuoScape Series Hot Tub?

Coast Spas Hot Tubs Maintenance

How often should I change the water in my hot tub?

It is generally recommended to change the water in your hot tub every 3 to 4 months, but frequency may vary based on usage and water quality.

What chemicals do I need to use to keep the water clean and balanced?

To keep the water clean and balanced, you will typically need to use chemicals such as chlorine or bromine, pH adjusters, and sanitizer additives.

How often should I test the water in my hot tub?

It is advisable to test the water in your hot tub at least once a week to ensure proper chemical balance and adjust as needed.

How often should I clean the hot tub filters, and how do I do it?

Cleaning the hot tub filters should be done every 1 to 2 months, depending on usage. Follow dealer instructions for proper cleaning procedures.

What is the best way to clean the hot tub shell and cover?

The best way to clean the hot tub shell and cover is to use a non-abrasive cleaner recommended by the dealer, following the provided instructions.

How do I prevent and remove scaling and staining in my hot tub?

Scaling and staining can be prevented by regularly balancing the water chemistry and using products specifically designed to control scale and stain formation. If scaling or staining occurs, follow dealer instructions for appropriate removal methods.

What is the best way to winterize my hot tub if I won't be using it for a while?

To winterize your hot tub, drain the water, clean and dry the shell and components, and follow the manufacturer's instructions for adding antifreeze and protecting the equipment.

What should I do if there is a problem with my hot tub, such as a leak or malfunctioning jets?

If there is a problem with your hot tub, it is recommended to contact the Coast Spas dealer and they will provide service for your Coast Spas Hot Tub.

How often should I replace the cover on my Coast Spas Hot Tub?

The lifespan of a hot tub cover can vary, but it's common to replace it every 2 to 3 years. Signs of wear, fading, or loss of insulation efficiency may indicate the need for replacement. You can buy a replacement cover from coastspashottubs.com

Is there a specific replacement schedule for Coast Spas Hot Tub filters?

Coast Spas typically recommends replacing hot tub filters every 12 to 24 months, depending on usage. Regular cleaning and proper maintenance can extend the lifespan of the filter.

Can I clean the hot tub filter while the hot tub is in use?

It is not recommended to clean the filter while the hot tub is in use. Turn off the hot tub, follow Coast Spas' guidelines for filter maintenance, and ensure the power is off before removing the filter.

What is the recommended cleaning method for Coast Spas Hot Tub filters?

Coast Spas may recommend using a filter cleaner or a mild, non-foaming detergent. Follow their guidelines on filter cleaning procedures outlined in the product documentation.

Coast Spas Hot Tubs How To

How do I start and shut down my Coast Spas Hot Tub?

To start, remove the cover, turn on the power, and set the desired temperature. To shut down, turn off the power, secure the cover, and ensure all jets are off before leaving.

What is the recommended water temperature for my Coast Spas Hot Tub?

Coast Spas typically recommends a water temperature between 100F to 104F (37.8C to 40C) for an enjoyable and comfortable hot tub experience.

How often should I clean the filters in my Coast Spas Hot Tub?

It is advisable to test the water in your hot tub at least once a week to ensure proper chemical balance and adjust as needed.

How often should I clean the hot tub filters, and how do I do it?

It's generally recommended to clean the filters every 4-8 weeks, depending on usage. Follow Coast Spas' guidelines for proper cleaning procedures to maintain optimal filtration.

Can I use household cleaning products to clean my Coast Spas Hot Tub?

No, it's advisable to use hot tub-specific cleaning products recommended by Coast Spas. Household cleaners may contain ingredients that can harm the hot tub components.

What is the ideal water chemistry for my Coast Spas Hot Tub, and how do I maintain it?

Coast Spas provides guidelines for water chemistry. Regularly test and balance the pH, alkalinity, and sanitizer levels. Follow the recommended products and dosages for proper maintenance.

Can I use regular tap water in my Coast Spas Hot Tub?

Coast Spas generally recommends using water that meets their water quality guidelines. In some cases, tap water may need treatment to ensure it's suitable for the hot tub.

How often should I change the water in my Coast Spas Hot Tub?

The frequency of water changes depends on usage and maintenance. Typically, it's recommended to drain and refill the hot tub every 3-4 months to refresh the water.

Can I install my Coast Spas Hot Tub indoors, and what considerations should I keep in mind?

Yes, some Coast Spas models are suitable for indoor installation. Ensure proper ventilation, structural support, and access for installation and maintenance.

How do I troubleshoot common issues with my Coast Spas Hot Tub?

Coast Spas provides a troubleshooting guide in the product documentation. Check for issues such as error codes, unusual sounds, or water quality issues and refer to the guide for solutions.

Are there specific safety guidelines for using my Coast Spas Hot Tub?

Yes, Coast Spas emphasizes safety. Follow guidelines on water temperature, duration of use, and avoid alcohol consumption while using the hot tub. Educate users on safe entry and exit procedures.

How do I winterize my hot tub?

Winterizing your hot tub is an essential step to ensure that it remains in good condition and ready for use when the weather warms up. You can see the owner's manuals on how to winterize your hot tub.

Coast Spas Hot Tubs Troubleshooting

What does code 40 mean? Its showing on the control panel display.

The code 40 on your control panel is a prompt to set the time on your spa. Proper time settings are essential for the filtration cycle and other features to function correctly.

Why wont the spa heat pass 99F?

Ensure your spa's control panel is set to the "High Range" mode. In"Low Range," the heating is limited to a maximum of 99F. Refer to your spa owner's manual for more details on adjusting the settings.

Can I turn the reminders off on my spa?

You can disable reminders by accessing the "Settings" menu on your spa's control panel. This will allow you to customize reminder settings according to your preference.�

Topside is not responding when I press buttons, can you help me?

If the control panel display is excessively wet, wipe it down. Ensure�it's�not in sleep mode and wait 2 seconds after pressing a button for a response.

Half of the jets are not working, what can I do?

Check if the spa jets are fully open by turning the jet internals counter-clockwise. Also, try activating all pumps and adjusting the water knob (water diverter). If the issue persists, contact your spa dealership.

My spa will not turn on, what should I do?

First, ensure the power is on at the GFCI breaker. If�there's�still no power,�get in touch with�the dealership where you�purchased�your spa.

How can I troubleshoot ControlMySpa connectivity issues?

Please refer to the user guide using the link and let us know if you have questions.

What are the recommended distances for electrical appliances from the spa?

Electric appliances should not be permitted within 5 feet (1.5 meters) of the spa, unless they are built-in by the manufacturer.

How can I prevent getting an electrical shock from my spa?

Electrical shock in spas can occur due to faulty wiring, improper grounding, or the use of electrical appliances near water. This can lead to serious injuries or even fatalities due to electrocution. Please contact your nearest service technician or contact Coast Spas for more info.

How do I troubleshoot a hot tub that won't heat?

The first step is to check the breaker box for any tripped breakers. If you find any, reset them and then check to see if the hot tub is heating up. If the breaker trips again, you may need to replace it. If the breaker is not tripped, the next step is to check the water flow. Make sure the water is flowing freely and that the filter is clean. If the water flow is blocked, the hot tub won't be able to heat up properly. If the water flow is not the issue, the next step is to check the heater. Make sure the heater is plugged in and that the thermostat is set correctly. If the heater is malfunctioning, it may need to be replaced. These are the basic steps to troubleshoot a hot tub that won't heat. If you follow these steps and still can't get the hot tub to heat up, you may need to call a professional for help. A professional can diagnose the issue and provide the necessary repairs to get your hot tub back up and running.

Coast Spas Hot Tubs Manuals & Warranties

What is the length of the hot tub warranty?

The length of the hot tub warranty can vary depending on the manufacturer and specific model. Please check the warranty with in product pages of coastspashottubs.com

What parts and components are covered by the hot tub warranty?

The parts and components covered by the hot tub warranty will typically include the shell, cabinet, plumbing, electrical components, and specific mechanical parts. Refer to the warranty documentation for a detailed list.

What is the process for making a warranty claim, and who do I contact?

The process for making a warranty claim and the contact information will be provided in the warranty documentation. You can claim warranty at this link as well here

What is the customer service process during the warranty period?

The customer service process during the warranty period will depend on the area. Contact Coast Spas and the team will provide support and guidance for warranty-related inquiries, claims, and troubleshooting.

What type of maintenance or usage is required to keep the hot tub warranty valid?

The specific maintenance and usage requirements to keep the hot tub warranty valid will be outlined in the warranty documentation. It is important to follow the manufacturer's guidelines for regular maintenance, water care, and any other specified requirements.

What is the coverage for damage caused by improper installation or maintenance?

If there is any damage caused by improper installation, then you need to contact Coast Spas for help and the team will guide you further.

What's my hot tub warranty?

You can find the warranty info on products pages for each hot tub. If you are an owner, warranty can also be checked in the documents provided at the time of delivery. 

Coast Spas Hot Tubs Maintenance

What hot tub models does Coast Spas offer, and how do they differ in terms of specifications?

Coast Spas offers a range of hot tub models, each with unique specifications. Explore the official website or contact a dealer for detailed information on specific models.

What are the dimensions of Coast Spas Hot Tubs?

The dimensions vary depending on the model. Refer to the product specifications on the website or product documentation for accurate measurements.

How many seats do Coast Spas Hot Tubs typically have, and can I customize the seating configuration?

Coast Spas Hot Tubs come with different seating capacities. Some models allow customization of the seating configuration. Check the specifications for each model for details.

What materials are used in the construction of Coast Spas Hot Tubs?

Coast Spas typically uses high-quality materials, including durable acrylic shells, premium insulation, and sturdy frames. Refer to the specifications for each model for detailed construction information.

What is the water capacity of Coast Spas Hot Tubs?

Water capacity varies among models. Refer to the specifications for each hot tub to find the exact water capacity based on the chosen configuration.

How many jets do Coast Spas Hot Tubs have, and how are they strategically placed for hydrotherapy?

The number and placement of jets vary by model. Check the specifications to understand how Coast Spas strategically positions jets for optimal hydrotherapy benefits.

What type of filtration system is used in Coast Spas Hot Tubs, and how often should filters be cleaned or replaced?

Coast Spas typically employs advanced filtration systems. Refer to the specifications for information on the filtration technology and recommended maintenance intervals.

Are Coast Spas Hot Tubs energy-efficient, and what features contribute to energy savings?

Coast Spas integrates energy-efficient features such as full-foam insulation and energy-efficient pumps. Check the specifications for details on the energy-saving components of each model.

Can I control the temperature and other settings of my Coast Spas Hot Tub digitally?

Most Coast Spas Hot Tubs feature digital controls for temperature, jet intensity, and lighting. Refer to the specifications to understand the digital control capabilities of each model.

Are Coast Spas Hot Tubs equipped with LED lighting, and can I customize the lighting options?

LED lighting is a common feature in Coast Spas Hot Tubs, and some models allow customization of lighting options. Check the specifications for details on available lighting features.

What type of insulation is used in Coast Spas Hot Tubs, and how does it contribute to energy efficiency?

Coast Spas typically uses partial & full foam insulation for enhanced energy efficiency. Refer to the specifications for information on the insulation system used in each hot tub model.

Do Coast Spas Hot Tubs come with water features, and how are they integrated into the design?

Water features may be included in certain Coast Spas models. Consult the specifications for each hot tub to learn about the availability and design of water features.

What is the electrical requirement for operating Coast Spas Hot Tubs, and do they require a dedicated electrical circuit?

The electrical requirements vary among models. Check the specifications for each hot tub to understand the voltage, amperage, and whether a dedicated electrical circuit is necessary.

Can I choose the color of the shell and cabinet for my Coast Spas Hot Tub?

Coast Spas often provides customization options for shell and cabinet colors. Check the specifications for each model to explore available color choices.

What type of covers are available for Coast Spas Hot Tubs, and how are they designed for durability and insulation?

Coast Spas offers durable and insulated hot tub covers. Consult the specifications for each model to learn about the specific features and materials used in the covers.

How is the water care system in Coast Spas Hot Tubs designed, and what products are recommended for maintenance?

Coast Spas employs advanced water care systems. Check the specifications for details on the water care technology and recommended maintenance products.

What is the warranty coverage for Coast Spas Hot Tubs, and how does it vary among different components?

Warranty coverage varies by model and component. Refer to the specifications for each hot tub to understand the comprehensive warranty details.

Are Coast Spas Hot Tubs equipped with audio systems, and how can I customize the audio features?

Some Coast Spas models may feature audio systems. Check the specifications for details on available audio options and customization features.

Can I install my Coast Spas Hot Tub indoors, and are there any specific requirements for indoor installation?

Certain Coast Spas models are suitable for indoor installation. Refer to the specifications for each hot tub to understand the requirements and recommendations for indoor installations.

Choosing A Coast Spas Hot Tub

What size of Hot Tub do I need?

The size of the Coast Spas hot tub you need depends on the number of people you want it to accommodate. Coast Spas has Hot Tubs ranging from 2-seater to 8-seater.

How many people do I want my hot tub to accommodate?

It depends on personal preference. If you want to just relax with your partner, then a 2-seater hot tub might be the best option for you. If you want to have your kids or grandkids spending time in the hot tub, then you can look for models that accommodate 4 to 5 people. You can check that on Coast Spas product pages to determine the best model for your needs.

What type of seating do I want in my hot tub?

The type of seating in your hot tub depends on your personal preference and comfort. Coast Spas hot tubs offer various seating options, including loungers and bench seats, allowing you to choose the type of seating that suits your preferences.

What is the ideal location for my hot tub?

The ideal location for your hot tub can vary, but consider factors like privacy, accessibility, and structural support. You can place the hot tubs on a deck or in the backyard depending on how much space you have.

How energy-efficient is the hot tub?

Coast Spas hot tubs are designed with energy efficiency in mind, incorporating insulation and efficient components to minimize energy consumption.

What type of features do I want in my hot tub, such as jets, lights, or a sound system?

Coast Spas hot tubs offer a range of features, such as customizable jets, LED lighting, and audio systems, allowing you to personalize your hot tub experience.

What is the maintenance required for my hot tub, and what are the associated costs?

The maintenance required for a Coast Spas hot tub is similar to other hot tubs and may include water testing, cleaning, and occasional filter replacement.

What is the cost of the hot tub, including installation and ongoing costs such as electricity and chemicals?

The cost of a Coast Spas hot tub, including installation and ongoing costs such as electricity and chemicals, can vary depending on the model, size, features, and additional customization options. It is best to contact a Coast Spas dealer for specific pricing information.

Coast Spas Hot Tubs Accessories

What type of cover lifter should I get for my hot tub, and how do I install it?

Coast Spas offer three kinds of cover lifter for maximum comfort while opening your hot tub cover. It is almost effortless to lift the covers with Covermate Easy, Covermate 2, and Covermate 3. It will depend on your hot tub which lifter will fit.

What type of steps should I get for my hot tub, and are they easy to install?

There are various types of steps available for hot tubs, including matching cabinet all-weather woodgrain steps that are anti-slip. They are usually easy to install and often require no additional tools.

Can I add a sound system to my hot tub, and what are the options?

Yes, you can add a sound system to your hot tub. Options include built-in speakers, Bluetooth-enabled systems, or floating waterproof speakers that can be connected to your device.

What type of hot tub aromatherapy scents are available, and how are they used?

Hot tub aromatherapy scents are available in different fragrances. They are typically used by adding them to the aromatherapy injector in Coast Spas hot tubs.

What type of hot tub maintenance accessories are available, such as filter cleaners and chemical dispensers?

Hot tub maintenance accessories include filter cleaners, chemical dispensers, water testing kits, and cover cleaners. They are readily available from hot tub accessory suppliers and can assist in keeping your hot tub well-maintained.

Coast Spas Pre-Installation Process

What is the ideal location for my hot tub?

The ideal location for your hot tub can vary, but consider factors like privacy, accessibility, and structural support. You can place the Hot Tubs on a deck, or backyard depending on how much space you have for the hot tub.

What are the requirements for the foundation or base for my hot tub?

The requirements for the foundation or base of your hot tub may vary depending on the specific model, but it typically involves a solid and leveled surface capable of supporting the weight of the hot tub when filled with water.

How much space do I need for the hot tub and any necessary equipment, such as a cover lifter or steps?

The space needed for the hot tub and additional equipment, such as a cover lifter or steps, will depend on their specific dimensions. Refer to the Coast Spas guidelines or instructions for the required space.

What is the ideal electrical supply for my hot tub, and do I need to hire an electrician?

The ideal electrical supply for your hot tub will depend on its specific requirements. It is recommended to consult with a licensed electrician to ensure proper installation and meet safety codes.

What is the ideal plumbing setup for my hot tub, and do I need to hire a plumber?

You don't need plumbing specifically to fill the hot tub. You can fill the hot tub with a garden hose.

What is the weight of the hot tub when filled with water, and will my deck or patio support it?

The weight of the hot tub when filled with water will vary depending on its size and capacity. It is crucial to assess the structural integrity of your deck or patio to ensure it can support the weight. Consult with a professional if necessary.

How much clearance do I need around the hot tub for maintenance and servicing?

It is recommended to have sufficient clearance around the hot tub for easy access and maintenance. A general guideline is to allow at least 18-24 inches of clearance on all sides.

What type of cover should I get for my hot tub, and how do I install it?

It is recommended to get a Coast Spas weather-shield cover which is tested to conserve energy.